MODIFIED FAQ

What is your minimum order?
Our minimum is 12 garments per design. The garments can be of multiple sizes, colors, or styles.

When is payment due?
Payment is due at time of order pickup. For large orders we may ask for half payment to start order.

What forms of payment do you accept?
We accept Cash, Check, Visa, Mastercard, and Discover.

What is your turnaround time?
6 to 10 business days is our average turn-around time. The turnaround time starts after artwork has been approved and the “go ahead” has been given for us to proceed with work. If there should be any expected delays, we will inform you immediately.

Do you do rush orders?
$50 4 Day Rush, $75 3 Day, $150 2 Day, and $200 1 day

How do I place an order?
The process of placing an order happens through walk-in discussions, email, or phone conversations. In order to speed things up, you should have as much of this info and prep ready:

• Artwork that you can send to via email.
• Date you’d like the work completed by.
• How many colors in the design.
• Size of the design (images over 11″ x 11″ are oversize).
• Placement of the design (front, back, sleeve, etc…).
• The number of garments you have in mind.
• Sizes, colors, and styles of garment (if you are unsure of specifics, a general “standard T, hoodie, tank top, hat, etc.” description will aid us in finding you the right product and an accurate quote.

How big can the image be?
16” x 16” is the largest we like to go.

What format do you prefer for artwork?
Please see out Art Requirements under CUSTOM SCREENPRINTING.

Do you charge for “cleaning up” my art?
The first half hour of design cleanup is free, after that we charge $40 an hour, and these needs are on a case by case basis. We will quote you on this price at the time of order as part of the quotes process.

Do you color match? 
Yes. If you have a specific Pantone color in mind, we will use that specific color.

What specialty inks or effects can you do?
We use plastisol, discharge, tinted discharge, foils, heat press transfers, and embroidery. Each of these mediums have their own effects and “feel”.

What brands of clothing to you prefer to use?
When recommending T-shirts, we prefer Anvil, Canvas, & Bella, and Gildan.

Do you have more eco-conscious options for shirts?
Yes. While there are plusses to organic cotton, we believe that the Anvil & Hanes, RECYCLED T’s are the bee’s knees.